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User Experience; What is UX Design

What is UX Design? User experience in Business , user experience (UX) may be a person’s emotions and attitudes about employing ...


What is UX Design?


User experience

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in Business , user experience (UX) may be a person’s emotions and attitudes about employing a particular product, system or service. It includes the sensible , experiential, affective, meaningful and valuable aspects of human–computer interaction and merchandise ownership. Additionally, it includes an individual’s perceptions of system aspects like utility, simple use and efficiency. User experience could also be subjective in nature to the degree that it’s about individual perception and thought with reference to a product or system. User experience varies dynamically, constantly modifying over time thanks to changing usage circumstances. Simplified, user experience is about how a user interacts with, and experiences, a product.




Contents
1 Definitions
2 History
3 Influences on user experience
4 Momentary emotion or overall user experience
5 Factors of UX


Definitions
The international standard on ergonomics of human system interaction, ISO 9241-210,[1] defines user experience as “a person’s perceptions and responses that result from the utilization or anticipated use of a product, system or service”. According to the ISO definition, user experience includes all the users’ emotions, beliefs, preferences, perceptions, physical and psychological responses, behaviors and accomplishments that occur before, during and after use. The ISO also list three factors that influence user experience: the system, the user and therefore the context of use.

Note 3 of the quality hints that usability addresses aspects of user experience, e.g. “usability criteria are often wont to assess aspects of user experience”. The standard doesn’t go further in clarifying the relation between user experience and usefulness . Clearly, the 2 are overlapping concepts, with usability including pragmatic aspects (getting a task done) and user experience that specialize in users’ feelings stemming both from pragmatic and hedonic aspects of the system. Many practitioners use the terms interchangeably. The term usability pre-dates the term user experience. Part of the rationale the terms are often used interchangeably is that, as a practical matter, a user will at minimum require sufficient usability to accomplish a task, while the feelings of the user could also be smaller , even to the user themselves. Since usability is about getting a task done, aspects of user experience like information architecture and interface can help or hinder a user’s experience. If an internet site has “bad” information architecture and a user features a difficult time finding what they’re trying to find , then a user won’t have an efficient , efficient and satisfying search.


In addition to the ISO standard, there exist several other definitions for user experience.Some of them are studied by Law et al.


History
Early developments in user experience are often traced back to the machine age that has the 19th and early 20th centuries. Inspired by the machine age intellectual framework, a search for improving assembly processes to extend production efficiency and output led to the event of major technological advancements, such as mass production of high-volume goods on moving assembly lines, high-speed press , large hydroelectric power production plants, and radio technology to call a couple of .


Frederick Winslow Taylor and Ford were within the forefront of exploring new ways to form human labor more efficient and productive. Taylor’s pioneering research into the efficiency of interactions between workers and their tools is that the earliest example that resembles today’s user experience fundamentals.[citation needed]


The term user experience was delivered to wider knowledge by Donald Norman within the mid-1990s.[4] He never intended the term “user experience” to be applied only to the affective aspects of usage. A review of his earlier work [5] suggests that the term “user experience” was wont to signal a shift to incorporate affective factors, along side the pre-requisite behavioral concerns, which had been traditionally considered within the field. Many usability practitioners still research and attend to affective factors related to end-users, and are doing so for years, long before the term “user experience” was introduced within the mid-1990s.[citation needed] In an interview in 2007, Norman discusses the widespread use of the term “user experience” and its imprecise meaning as a consequence thereof.





Several developments affected the increase of interest within the user experience





Recent advances in mobile, ubiquitous, social, and tangible computing technologies have moved human-computer interaction into practically all areas of act . This has led to a shift faraway from usability engineering to a way richer scope of user experience, where users’ feelings, motivations, and values are given the maximum amount , if less , attention than efficiency, effectiveness and basic subjective satisfaction (i.e. the three traditional usability metrics.)[7][8]

In website design, it had been important to mix the interests of various stakeholders: marketing, branding, visual design, and usefulness . Marketing and branding people needed to enter the interactive world where usability was important. Usability people needed to require marketing, branding, and aesthetic needs under consideration when designing websites. User experience provided a platform to hide the interests of all stakeholders: making internet sites easy to use, valuable, and effective for visitors. this is often why several early user experience publications specialise in website user experience.[9][10][11][12]
The field of user experience represents an expansion and extension of the sector of usability, to incorporate the holistic perspective of how an individual feels about employing a system. the main target is on pleasure and value also as on performance. the precise definition, framework, and elements of user experience are still evolving.


User experience of an interactive product or an internet site is typically measured by variety of methods, including questionnaires, focus groups, observed usability tests and other methods. A freely available questionnaire (available in several languages) is that the User Experience Questionnaire (UEQ). the event and validation of this questionnaire is described in.


Google Ngram Viewer shows wide use of the term starting within the 1930s., “He suggested that more follow-up within the field would be welcomed by the user, and would be a way of incorporating the results of user’s experience into the planning of latest machines.” Use of the term in reference to computer software also pre-dates Norman.


Influences on user experience
Many factors can influence a user’s experience with a system. to deal with the variability , factors influencing user experience are classified into three main categories: user’s state and former experience, system properties, and therefore the usage context (situation). Understanding representative users, working environments, interactions and emotional reactions help in designing the system.


Momentary emotion or overall user experience
Single experiences influence the general user experience: the experience of a key click affects the experience of typing a text message, the experience of typing a message affects the experience of text messaging, and therefore the experience of text messaging affects the general user experience with the phone. the general user experience isn’t simply a sum of smaller interaction experiences, because some experiences are more salient than others. Overall user experience is additionally influenced by factors outside the particular interaction episode: brand, pricing, friends’ opinions, reports in media, etc.


One branch in user experience research focuses on emotions. This includes momentary experiences during interaction: designing affective interaction and evaluating emotions. Another branch is curious about understanding the long-term relation between user experience and merchandise appreciation. The industry sees good overall user experience with a company’s products as critical for securing brand loyalty and enhancing the expansion of customer base. All temporal levels of user experience (momentary, episodic, and long-term) are important, but the methods to style and evaluate these levels are often very different.


Factors of UX
On sites , the factors which will provide good or bad experiences to the user. There are total seven UX factors:


Useful
Usable
Findable
Credible
Desirable
Accessible
Valuable

Credit/Courtesy-Wikipedia

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